Frequently Asked Questions
General Questions
- What is NuvoDesk Coworking?
NuvoDesk is a modern coworking space located in Arlington, Texas, offering flexible office solutions, event space, business amenities, and a built-in entrepreneurial community.
- Where are you located?
Our address is 2909 E. Arkansas Lane, Suite C, Arlington, TX 76010.
- What are your hours of operation?
Members with access cards can use the space 24/7. Staffed support hours are Monday through Friday, 8 AM to 5 PM.
Tours & Memberships
- How do I schedule a tour of the space?
You can book a tour online at: https://nuvodesk.com/book-a-tour/
- What’s included in my membership?
Yes, free shipping is available for all the orders that’s placed inside the United States. We charge shipping fees for overseas orders.
- Do I have to sign a long-term lease?
No. Our memberships are month-to-month, giving you the flexibility to scale up or down as needed.
- How much does it cost to join?
Memberships range from $29 to $3,000+ per month depending on space and services. Book a tour to get a custom quote based on your needs.
- How do I change or cancel my membership?
Email your request to office@nuvodesk.com at least 30 days in advance, per our Cancellation Policy, or submit the request through our Member Portal at:
https://nuvodeskarlington.spaces.nexudus.com/login?&v=latest
Facilities & Amenities
- Is Wi-Fi included?
Yes, high-speed, secure Wi-Fi is included in all memberships.
- Do you have private offices available?
Yes. We offer private offices and shared desk options. Availability may vary — please schedule a tour to find out more.
- Can I book a conference room or podcast studio?
Yes. Members can reserve these spaces through the member portal. Podcast and Media Production Rooms must be booked at least 48 hours in advance.
- Can I host events at NuvoDesk?
Yes, event space is available for members and non-members. Visit https://nuvodesk.com/events/ to see upcoming community events or to inquire about hosting your own.
Support & Account Management
- I need general support—where should I go?
You can find help articles and open a support ticket here:
- Where can I get help with printing?
Visit our dedicated support page:
- How can I check if I’ve received mail?
Visit the mailroom login portal:
- How do I log in to my member portal?
You can access your account here:
https://nuvodeskarlington.spaces.nexudus.com/login?&v=latest
Payment & Billing
- What payment methods are accepted?
We accept major credit cards, ACH transfers, and in-person cash payments.
- Can I pay in advance?
Yes. Email office@nuvodesk.com to request advance payment setup.
- What happens if my payment fails?
A $25 fee is applied per failed transaction. A $50 late fee is added if payment is more than 5 days late. Accounts may be suspended until payment is made.
- When are membership fees due?
Payments are due on the 1st of each month. The system will retry failed payments daily until the 5th.
Policies & Legal
- Is sleeping overnight allowed?
No. NuvoDesk is a professional coworking space and may not be used as a living area.
- Can I bring my pet?
For health and safety reasons, pets are not allowed inside the facility.
- What’s the policy on guests?
Guests must follow all rules and remain with the hosting member at all times. Members are responsible for their guests’ behavior.
- Where can I read the full Terms and Conditions?
Our full policy is available here:
Why Choose NuvoDesk
- Do you have testimonials from current members?
Yes, you can hear what our members are saying here:
- Can I see what NuvoDesk looks like before coming in?
Yes, watch our virtual tour video here:
- Why should I choose NuvoDesk over a traditional office?
Traditional offices often cost over $5,000/month with separate bills for Wi-Fi, cleaning, furniture, and staff. At NuvoDesk, you get an all-inclusive professional space, community events, and flexible month-to-month terms starting at $650/month.