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Troubleshooting and Support

7

How do I troubleshoot my digital key (SALTO KS) at NuvoDesk?
How does NuvoDesk handle membership cancellations?
How do I fix my printing issues at NuvoDesk?
How can I provide feedback or suggestions for improving NuvoDesk facilities and services?
How do I report a maintenance issue or request repairs at NuvoDesk?
How do I submit a help desk?
What should I do if I experience technical difficulties with NuvoDesk facilities or services?

Billing and Payments

8

What are the fees for failed payments?
Can a member go into their rented space without paying yet?
How many payment methods can be linked to my account ?
Does SphereMail have late fees?
Are there discounts available for annual membership payments?
Can members pay cash for their membership?
What are the missing/ damage fees?
How do I update my billing information on NuvoDesk.com?

Membership and Amenities

10

Can members leave mail at the front desk for others to pick up?
How can I message other members of NuvoDesk?
Do members’ conference room hours roll over to the next month?
Does NuvoDesk provide storage options for members?
What amenities are included in each type of membership at NuvoDesk?
Where do I access my learning courses?
What are the different types of membership plans available at NuvoDesk?
How do I sign up for Virtual Mail?
How do I pre-register a guest?
How can I access and use the shared amenities at NuvoDesk?

Bookings and Events

10

How do I host an event at NuvoDesk?
Do I have to rent a conference room at NuvoDesk?
What types of networking events or professional development workshops does NuvoDesk host?
Are there additional charges for AV equipment or catering services in event spaces?
What are the options for event setup and layout customization?
How far in advance can I book an event space at NuvoDesk?
How do I register for events at NuvoDesk?
How do I book a tour at NuvoDesk?
How do I book a meeting room or event space at NuvoDesk?
How do I cancel a Booking / Event?

Account Settings and Management

10

How do I upgrade or downgrade my membership plan at NuvoDesk?
How do I set up my digital key (Members Only) at NuvoDesk?
How do I cancel a membership and understand its stipulations?
How do I update my Sphere Mail?
How do I access NuvoDesk Coworking’s team information, invoices, and calendar?
How do I set up printing at NuvoDesk?
How do I set up / edit my profile?
How do I access my PIN & printer password?
How do I access my membership account details?
How do I cancel my virtual mail account at NuvoDesk?

FAQ - Members / Non-Members

10

What is NuvoDesk’s Hours of operation / contact information?
Can I use NuvoDesk facilities at multiple locations?
What mail does NuvoDesk NOT accept?
Can non-members book meeting rooms at NuvoDesk?
What is the process for joining the NuvoDesk community?
What is the total square footage of the office spaces?
What information can I find on my NuvoDesk dashboard?
How do I refer someone to NuvoDesk?
How do I sign up when referred by a member at NuvoDesk?
How can I post a discussion board at NuvoDesk, and delete it if necessary?

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Membership and Amenities
How can I access and use the shared amenities at NuvoDesk?

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How can I access and use the shared amenities at NuvoDesk?

NuvoPantry: Enjoy free coffee and alcoholic beverages from 12 PM to 5 PM, and use commercial refrigerators for storing lunch and snacks.
Workspace Selection: Choose from hot desks, phone booths, or cozy lounges for working or taking a break.
Meeting Rooms: Reserve conference rooms through our membership portal.
Wellness Room: Relax and take a moment to breathe.
Phone Booths: Use for private conversations.
Booking Additional Spaces: Production rooms or conference rooms can be booked as needed with your membership.

Support: The front desk receptionist and an on-site custodian are available for assistance and cleanliness.

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Related Docs

Can members leave mail at the front desk for others to pick up?
How can I message other members of NuvoDesk?
Do members' conference room hours roll over to the next month?
Does NuvoDesk provide storage options for members?
How can I access and use the shared amenities at NuvoDesk?
What amenities are included in each type of membership at NuvoDesk?
Where do I access my learning courses?
What are the different types of membership plans available at NuvoDesk?
How do I sign up for Virtual Mail?
How do I pre-register a guest?
How do I host an event at NuvoDesk?
What types of networking events or professional development workshops does NuvoDesk host?
Do I have to rent a conference room at NuvoDesk?
Are there additional charges for AV equipment or catering services in event spaces?
What are the options for event setup and layout customization?
How far in advance can I book an event space at NuvoDesk?
How do I register for events at NuvoDesk?
How do I book a tour at NuvoDesk?
How do I book a meeting room or event space at NuvoDesk?
How do I cancel a Booking / Event?
How do I troubleshoot my digital key (SALTO KS) at NuvoDesk?
How does NuvoDesk handle membership cancellations?
How do I fix my printing issues at NuvoDesk?
How can I provide feedback or suggestions for improving NuvoDesk facilities and services?
How do I report a maintenance issue or request repairs at NuvoDesk?
How do I submit a help desk?
What should I do if I experience technical difficulties with NuvoDesk facilities or services?

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Updated on August 29, 2024

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